FAQ | — YAOER'O

YAOER’O is a private chef experience created around your home, your guests, and your table.
Rather than choosing individual dishes from a traditional restaurant menu, your meal is thoughtfully planned around your preferences, your guests, and the occasion.
Yes.
Tell us about dishes, ingredients, flavors, or cuisines you enjoy when planning your experience.
Your preferences will be considered when creating the final menu.
Yes.
Menus can be adjusted for dietary preferences, food allergies, spice level, ingredient preferences, and other considerations.
The final menu is curated as a complete multi-course experience for your table.
Please provide complete information about any food allergies or dietary restrictions when submitting your request.
We will review these details before confirming your experience.
For serious or life-threatening allergies, please contact us before submitting your request.

Please begin by completing the Experience form.
You will be asked for your preferred date and time, number of guests, complete address, and other details about your experience.
The exact address allows us to review the location and determine whether we can provide the experience there.
It also allows us to consider the available kitchen setup when planning the menu.
No.
Submitting the form is a request, not a confirmed reservation.
Each request is reviewed before we accept the experience.
Please provide complete information about any food allergies or dietary restrictions when submitting your request.
We will review these details before confirming your experience.
For serious or life-threatening allergies, please contact us before submitting your request.
Once your request has been reviewed and accepted, full payment is required to confirm your experience.
Payment instructions will be provided directly by email.

Your date and time are reserved exclusively for your group.
Once confirmed, that time is no longer available for another experience.
The exact address allows us to review the location and determine whether we can provide the experience there.
It also allows us to consider the available kitchen setup when planning the menu.
Your experience is confirmed once your request has been accepted and full payment has been received.
Please provide complete information about any food allergies or dietary restrictions when submitting your request.
We will review these details before confirming your experience.
For serious or life-threatening allergies, please contact us before submitting your request.
We will review your request, including the date, location, number of guests, and any dietary or other requirements.
If we are able to accommodate your experience, we will contact you with the next steps.
If you have any questions before submitting your request, please email us first.

Yes, subject to availability.
Please contact us as soon as possible if you need to reschedule.
Confirmed experiences are non-refundable.
If your plans change, you may request to reschedule instead, subject to availability..
Your experience is confirmed once your request has been accepted and Please let us know as soon as possible if your guest count changes.
An increase in guest count is subject to availability and may require an additional payment.
A reduction in guest count does not result in a refund.
Any unused amount may be retained as YAOER‘O Credit toward a future experience.
Please provide complete information about any food allergies or dietary restrictions when submitting your request.
We will review these details before confirming your experience.
For serious or life-threatening allergies, please contact us before submitting your request.
We will review your request, including the date, location, number of guests, and any dietary or other requirements.
If we are able to accommodate your experience, we will contact you with the next steps.
If you have any questions before submitting your request, please email us first.

The standard experience assumes that your home has a basic kitchen setup suitable for the planned menu, including cookware, utensils, plates, and serving pieces.
Ingredients and seasonings are purchased by the client according to the menu.
We will provide guidance on what is needed for your experience.
Yes.
Kitchen cleanup is included in the experience.
After the meal, the kitchen will be cleaned and restored to an orderly condition.

If you have any questions that are not answered here, please contact us before submitting your request.